Westminster Canterbury on Chesapeake Bay
  • Virginia Beach, VA, USA
  • Full Time - Day

Westminster-Canterbury on Chesapeake Bay currently has an amazing opportunity to serve others and grow professionally in a supportive environment. Our residents choose to live in our community based on the impeccable service, the warm, family-friendly atmosphere and the clean and inviting living spaces. We welcome YOU to join in on the incredible rewards of serving our residents.

Westminster Canterbury on Chesapeake Bay is currently hiring an Admissions Director for The Hoy Center at Westminster Canterbury on Chesapeake Bay. This is a full time day position.

Our Full-Time employees are eligible for Medical, Dental and Vision Benefits on the first day of employment!

What will I do?

The Admissions Director for the Hoy Center to include Stone Rehab Center. This role is the first point-of-contact for families, discharge planners and other new short stay referral sources that are looking for placement in our Stone Rehabilitation Center. The ideal candidate will work closely with and supervise the Admissions Coordinator and be involved in the community to further promote the excellence in healthcare that Westminster-Canterbury Hoy Center offers.  An energetic, highly motivated team player is needed as the Admissions Director leads our results-driven census atmosphere. This highly visible position requires a customer service professional that is a detail-oriented multi-tasker who thrives in a fast paced environment. Candidate must have a genuine desire to display excellence in first impressions and customer service. The ideal candidates will be comfortable with public speaking and will required to do sales and marketing both internally and externally.

  • Review and manage all referrals for admissions by screening patients by comparing patient's condition to admission criteria; evaluating and accepting or rejecting patients; referring patients and family to other programs and institutions
  • Maintains frequent and open communication with local hospitals and referral sources regarding patient referrals, status of referrals, bed availability and to request any further information necessary to ensure a smooth transition of care from referring agency to The Hoy Center/Stone Rehab Center.
  • Uphold communication with appropriate team members regarding potential and confirmed admissions, specialty needs identified to ensure all appropriate steps of the admission process is upheld in a manner that promotes excellent customer service.
  • Obtains patient information from referral sources, patient, and/or family as needed; verifies and clarifies information for accuracy, reviews/completes admission contracts with new admits and complete EHR tasks in a  timely manner.
  • Critical thinking skills, ability to address a problem and take the steps to recommend and implement steps to resolutions. Creates new strategies to increase growth of census and drive customer satisfaction.
  • Creates new strategies to increase growth of census and drive customer satisfaction.
  • Actively promotes The Hoy Center/Stone Rehab programs and services offered to existing and new referral partners by preparing and providing informational brochures to include outcome data and conducting tours.
  • Maintain and update required Admission reporting as requested by Healthcare Administrator/Executive Team. Support compliance with regard to regulatory requirements and bundle partnerships.
  • Participates in on-call rotation to support admissions 7 days a week as to support business goals. 
  • Responsible for meeting established census & business development goals and supervision of Admission Coordinator

What do I need for this role?

  • High School Diploma.  LPN Licensure preferred.  Bachelors in healthcare related field preferred.
  • 1-2 years' experience in the medical field and sales/marketing.  Prior experience or knowledge of skilled nursing centers and business development is preferred.  1-2 years of supervisory experience preferred.
  • Individual must be highly motivated, energetic and able to work both independently and under the direction of the Healthcare Administrator.  Multi-tasker with excellent communication skills.

  • Familiarity with medical/clinical terminology preferred.
  • Able to climb or descent 5 flights of stairs. Able to stand or walk for a period of at least 4 hours.  Performs other duties incidental to the work described herein.

What makes Westminster Canterbury on Chesapeake Bay unique? 

Founded in 1982, Westminster Canterbury on Chesapeake Bay is a faith based, not-for-profit, Life Plan Continuing Care Community to serve older adults of all beliefs, their families and the broader community. 

Our waterfront community, located on the southern shore of Chesapeake Bay in Virginia Beach, in a beautiful, resort-like setting, provides innovative and comprehensive services designed to offer independent living, assisted living, and nursing care solutions. 

Our employees, residents and guests carry out our mission daily: Creating community to foster joy and well-being.   We maintain a close and friendly culture for our staff and residents by adhering to our Values of achieving excellence by giving and expecting:   RESPECT for each Person. PASSION for what we do.  PROFESSIONALISM in all we do.

Westminster Canterbury on Chesapeake Bay is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, age, national origin, ancestry, citizenship, disability or veteran status. Candidates are screened, in accordance with the Code of Virginia, with the State Police criminal background check including sex offender crimes. All new hires are subject to a Pre-Employment Drug Screen.

Full Job Description
Westminster Canterbury on Chesapeake Bay
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